Responsible Gaming
Introduction
At Mystake, we believe that gambling should be entertainment only. It is never a reliable way to earn money or solve financial problems. We are committed to promoting responsible gaming and supporting players who may be at risk.
Age Verification
You must be at least 18 years old (or the legal gambling age in your jurisdiction) to use Mystake. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not attempt to register or gamble.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour, you may have a gambling problem:
- Chasing losses by gambling more to try to recover money
- Gambling with money you cannot afford to lose
- Hiding your gambling activities from friends or family
- Borrowing money to fund gambling
- Spending increasing amounts of time or money on gambling
- Neglecting work, school, or personal relationships due to gambling
- Lying about how much you gamble
- Feeling anxious, irritable, or depressed when not gambling
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems or relieve negative emotions
Self-Help Tools
Mystake provides the following self-help features to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit in a specified time period
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive reminders during play sessions about how long you have been gambling
- Self-Exclusion: Temporarily or permanently close your account if you need to take a break
- Time Limits: Set a maximum duration for your gaming sessions
We encourage you to use these tools to manage your gambling responsibly.
Support Organizations
If you or someone you know is struggling with gambling, help is available. Please reach out to one of the following organisations:
United Kingdom
- GamCare – Free, confidential support and information
Website: www.gamcare.org.uk
National Problem Gambling Clinic also available through NHS referral - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk - Gamblers Anonymous – Peer support meetings across the UK
Website: www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung – www.bzga.de
Take Action Today
If you are experiencing problems with gambling, please seek help immediately. Problem gambling is a serious issue that can affect your health, relationships, and finances. Remember:
- Help is available and confidential
- You are not alone – thousands of people seek support every year
- Recovery is possible with the right support
- Contact GamCare or GamStop today if you need assistance
Mystake is committed to supporting responsible gaming. If you have concerns about your gambling, please use our self-help tools or contact one of the organisations listed above.